Orders are processed within 1 - 2 days from the time the order is placed. Orders received after 12 PM (EST) will be processed the next business day.

On average, orders delivered to the continental United States arrive within 3-4 business days after the order is processed.

We cannot be responsible for any delays that occur with the carriers.

Standard shipping is FREE on all orders.

2nd Day Shipping: Available at a cost of $15.00*.

*Orders placed up to 12 PM (EST) business day (Monday – Friday), will be processed same day. Shipping is 2 business days.
**Shipping to select rural or remote destinations may result in extended shipping times. Express Service may not be available for some remote destinations.

You will receive an email notification when the order has been shipped.

The email notification will include the tracking number for your order.

We ship to all 50 states in the USA and Puerto Rico. We are not shipping internationally at this time.

Yes, we are pleased to offer USPS Priority Mail to APO/FPO addresses. Unfortunately, two-day expedited shipping to these addresses is not available at this time.

Yes, we are pleased to offer USPS Priority Mail to US P.O. box addresses. Unfortunately, two-day expedited shipping to these addresses is not available at this time.

Information about your order can be seen on when you login to the My Accounts page once the order has placed and as payment is processed.

Please contact immediately at concierge@sicksciencelabs.com with your order number as soon as possible and we will do our best to accommodate your request to change or cancel your order.

We currently accept all major credit cards including American Express, Discover, MasterCard, and Visa.

Your credit card will be charged as soon as your order is processed.

Orders exceeding 3 of the same product will be cancelled and refunded.

To ensure the best experience, our fraud system may detect certian irregularities and flag certain orders to be held or cancelled.

If you feel that your order has been incorrectly flagged for fraud, please contact us at concierge@sicksciencelabs.com. Please include your order number.

We hope you will love your SickScience products, but in the event that you are unsatisfied, we accept returns within 30 days of purchase. Email us at concierge@sicksciencelabs.com with your order number and the items you wish to return, and a member of our customer support team will assist you with your return.

Returns are free.

Please allow up to two weeks for refunds to be credited to your original form of payment, and note that any original shipping charges will not be refunded.

Yes, as long as you have used less than 1/4 of the product, we will happily accept your return.

Our packages do not include return slips. Email us at concierge@sicksciencelabs.com with your order number and we will help you with your return.

Refunds are issued back to the original payment method used. Please allow up to two weeks for refunds to be credited to your original form of payment.

Please note: Original shipping charges will not be refunded.

Our products do not contain any animal-derived ingredients and are not tested on animals.

Sickscience is a new frontier in cellular science. Our patent pending exosome technology sends precisely coded instructions to cells, triggering a specific and effective response.

These intelligent plant-based messengers deliver at the molecular level for scientifically backed, clinically proven results. Tested for safety and efficacy, our ingredients adhere or exceed to EU standards. All our formulas are fragrance-free and dye-free.

Full ingredient listings are available on the individual product pages, under "Ingredients." If you have a question about an ingredient, email us at concierge@sicksciencelabs.com. When you receive the product, you will also find a full ingredient list on the packaging.

All people, all skin types can use SickScience products.

All our products are Hypoallergenic and Dermatologist-Tested and Fragrance-Free.

Please check the ingredient listings if you have specific allergies, try a patch test, and, as always, consult your doctor before using our products if you have any major concerns.

We recommend using our products within 12 months after opening.

SickScience is not certified gluten-free.

SickScience is safe for pregnant or nursing women to use. However, always check with your doctor before using any new products while pregnant or nursing.

No. We do not use parabens.

If you have difficulty using or accessing any element of this website, please feel free to email us at concierge@sicksciencelabs.com and we will work with you to provide the information, item or transaction you seek through a reasonable alternative accessible communication method (for example, through telephone support).

SickScience desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and transact business through our website. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software or captions for videos, our goal is to make your use of SickScience's website a successful and enjoyable experience.

Although we are proud of the efforts that we have completed and that are in-progress, we at SickScience view accessibility as an ongoing effort.

Please contact us if you have any feedback or suggestions as to accessibility of this website via email: concierge@sicksciencelabs.com.

Email us at concierge@sicksciencelabs.com with any question, concern, or service with which we can assist you. Please allow 1 to 2 business days to receive a response.

Our Customer Support Team is here to assist you Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST.